When the portal is yet to be built, the choice of CMS comes from the project. Drupal remains our technical core, but it isn't the only route: for Vivo Concerti we chose Strapi, a lighter CMS better suited to their editorial team's work, with a Next.js frontend. We assess other platforms case by case, according to the technologies and skills we have. If a platform is outside our skills, we'll tell you straight away.
We start with a call and one or more scope plans, each setting out the boundaries of one objective: what users and the business need, what is included and what isn't. Together they give a first projection, only loosely binding because it comes before the technical analysis, and the proposal follows from it. Once the project has started we write the execution roadmap, which is more precise than the scope plans. It is detailed on the nearest milestones and less so on the distant ones, which are defined as we go in the light of what happens in the project. We work in milestones, usually monthly.
The same path applies if your portal is on Drupal 7, which has been out of support since 5 January 2025. It can't act as the backend for a new frontend, so it needs to be redesigned. The new portal is built ready to be decoupled from the start.